Ethernet Network Quickstart Guide

Ethernet Network Quick Start Guide

This quick start guide will walk you through the steps required to create a new TraceableLIVE® Account, connect your TraceableLIVE® device to your Ethernet network and add your new device to your account.

Most users can typically complete the steps outlined in this video within 15 to 20 minutes.

Before we get started, ensure you have the following:

• A TraceableLIVE® Ethernet connected device.
• An Android or iOS mobile device.
• An Ethernet network cable.

Steps

1. Downloading the TraceableLIVE® Mobile App
2. Registering a TraceableLIVE® Account
3. Unboxing Your TraceableLIVE® Device
4. Installing the Measurement Probe
5. Connecting the Device to your Ethernet network
6. Add a Location
7. Adding the Device to your Account
8. Why Am I Not Seeing Any Data?

Downloading the TraceableLIVE® Mobile App

Let's begin by downloading the required TraceableLIVE® App to your mobile device.

On your Android or iOS mobile device, open the App Store, go to Search and search for "TraceableLIVE".

Find the TraceableLIVE® Mobile App's entry, tap to open the entry, then download and install the app on your device. The TraceableLIVE Apple Watch app is now available. Use of the TraceableLIVE mobile app is required. Visit the Apple Watch App Store to download.

Once the app has finished installing, you are ready for the next step.

Depending on your mobile devices OS, you may be asked to allow the app to connect to Bluetooth and to allow the app to send you notifications.

Answer, OK to both questions.

Registering a TraceableLIVE® Account

On your mobile device, open the TraceableLIVE® Mobile App you just installed.

From the Login Screen, tap the Register an Account button.

Fill in all of the fields on the following form and tap the Register button to create your new account.

For more information on this process, please see Registering an Account.

Unboxing Your TraceableLIVE® Device

Open both ends of the outer cardboard box.

Turn the box over and unfold.

The box contains the device's calibration compliance certificate.

Carefully remove and unseal the inner bubble wrap pouch.

Remove the TraceableLIVE® device from the pouch.

The device comes with an included mounting bracket that can be used to wall or magnetically mount the device.

Turn over your TraceableLIVE® Device. Near the bottom you may notice two, clear plastic tab sticking out of the left-hand side of the device's battery compartment.

If this is the case, remove both of these tabs and turn the device back over. It should now be powered on.

Carefully remove the probe from the bubble wrap pouch.

The probe has a matching Serial Number and Device Key label.

Installing the Measurement Probe

Pickup your TraceableLIVE® Device and you will notice three ports on the top labeled SENSOR, Ethernet and DC 9V for the optional wall power adapter.

Pickup the probe and insert it into the SENSOR port on the top of the device, noting that the plug will only fit into the port one way.

If the probe is properly connected, the device will now display readings for the measurement channel.

Connecting the Device to your Ethernet network

Connect one end of the Ethernet Cable into the back of your router or wall connection.

Take the other end of the Ethernet Cable and plug it into the Ethernet Port on the top of the device.

If the connection is successful, the lights on the Ethernet Port will illuminate and start to flash.

Add a Location

Before we can add your new TraceableLIVE® Device to your account, we will need to create at least one Location.

NOTE: A Location is required when you are initially setting up the device and connecting it to your TraceableLIVE® account.

So this step in important.

Open the TraceableLIVE® App that you previously installed on your Android or iOS device and log in.

Tap the Hamburger Menu Icon in the upper left-hand corner of the screen.

Select Locations to add the required location to your account.

Tap the plus button, fill in all of the fields on the following form and tap the Save button to create your new location.

For more information on this process, please see Adding a Location.

Adding the Device to your Account

Open the TraceableLIVE® App that you previously installed on your Android or iOS device and log in.

The Device List will be displayed.

Tap the plus icon in the upper right hand corner.

You will need to enter the Serial Number and Device Key for your TraceableLIVE® Device.

This information is located in the blue sticker on the back of your device.

Enter the Serial Number, then the Device Key.

The Mobile App will check to see if the Serial Number and Device Key were entered correctly and will report any errors.

For example, our device having already been activated.

Clear both fields and try again.

With the Serial Number and Device Key provided, enter the required Device Name and optional Description.

If this device is replacing a previous TraceableLIVE® device, open the Predecessor Device Turndown and select the device being replaced.

Tap the Continue button.

Open the Location Turndown and select the location where the device is located.

Next, open the Channel Alias Turndown and provide optional names for each channel.

Then, open the Channel Alarm Turndown and enter the Low and High alarm settings for each channel. For this example, we'll leave these as-is.

Open the Logging Interval Turndown and select how often you want the device to post to the Device Cloud.

Finally, open the Timezone Turndown and select the time zone that the device in physically located in.

Tap the Save button to add the TraceableLIVE® Device to your account.

The mobile app will return to the Device List and your new device will be displayed.

Tap on the new device to view its information.

Why Am I Not Seeing Any Data?

When a new TraceableLIVE® cloud connected measuring device is first added to your TraceableLIVE® account, depending on the selected measuring interval and other factors such as connection speed, it can take awhile before data is first displayed.

This is normal and does not indicate an issue with your device or the device being improperly setup.

If this issue persists for more than 24 hours, please ensure that your internet connection is working correctly, the device is powered on and the Wi-Fi network name and login credentials have been properly entered into your device.

For further assistance, please visit the Knowledge Base at https://traceablelive.document360.io

Congratulations

Your new TraceableLIVE® Account is setup and you have successfully
added your new TraceableLIVE® Device to it.