Device
- 17 Oct 2024
- 3 Minutes to read
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Device
- Updated on 17 Oct 2024
- 3 Minutes to read
- Contributors
- Print
- DarkLight
- PDF
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Software Update Process for Traceable® 7600 Smart Wi-Fi Data Logger from Device.
Feature Overview
The Traceable® 7600 Smart Wi-Fi Data Logger is a device designed to provide real-time data logging and monitoring through Wi-Fi connectivity. This documentation covers the mandatory software update process, which must be performed in both landscape and portrait modes to ensure full compatibility and functionality across different orientations.
Important Note: During the software update process, the device will not log any data or report any alerts, such as if the door is open or the temperature is out of range. This process takes approximately 1 hour. Traceable LIVE cloud will generate the connectivity lost alert while the software upgrade is in progress.
Step-by-step instruction
Step 1 : Accessing Software Update in Landscape Mode
Navigate to the settings menu by selecting the Settings (Insert a Gear Icon Here) icon.
.png "image(26).png")
Choose Device Configuration and select Software Update.
.png "image(27).png")
.png "image(29).png")
The device should be in landscape mode for this step, select Software Update.
.png "image(26).png")
.png "image(27).png")
.png "image(29).png")
Step 2 : Checking for Updates in Landscape Mode
If the software is already up to date, a message saying: “Device software is up to date, no update required” will appear.
.png "image(30).png")
.png "image(30).png")
Step 3 : Performing the Update in Landscape Mode
If an update is available, proceed with the update while the device is in landscape mode.
The device will display the estimated time and progress as the update proceeds.
.png "image(31).png")
Select YES to start the Software Update
.png "image(32).png")
.png "image(31).png")
.png "image(32).png")
Step 4 : Completing the Update in Landscape Mode
Once the update is complete in landscape mode, a message saying: “Update completed” will be displayed.
.png "image(33).png")
.png "image(33).png")
Select Close to prompt the device to restart.
After the device restarts, change the orientation to "Portrait" to proceed with the next phase of the update.
Step 5 : Accessing Software Update in Portrait Mode
After completing the update in landscape mode, change the device orientation to portrait mode from the Device Settings > Preference > Device Setup .
Navigate to the settings menu by selecting the Settings Icon.
.png "image(34).png")
Choose Device Configuration and select Software Update.
.png "image(35).png")
.png "image(36).png")
.png "image(34).png")
.png "image(35).png")
.png "image(36).png")
Step 6 : Checking for Updates in Portrait Mode
If the software is up to date for portrait mode, a message saying: “Device software is up to date, no update required” will appear.
.png "image(37).png")
.png "image(37).png")
Step 7 : Performing the Update in Portrait Mode
If an update is available, proceed with the update while the device is in portrait mode.
The device will display the estimated time and progress as the update proceeds.
.png "image(38).png")
Select YES to start the Software Update
.png "image(39).png")
.png "image(38).png")
.png "image(39).png")
Step 8 : Completing the Update in Portrait Mode
Upon completion of the update in portrait mode, the message: “Update completed” will be displayed.
Select Close to prompt the device to restart & auto-reconnect to the Wi-Fi and cloud.
Insert the Close Image here
FAQ
Why do I need to perform the update in both landscape and portrait modes?
It is mandatory to perform the update in both orientations to ensure that the software is fully compatible with both landscape and portrait modes. This guarantees optimal device functionality across different usage scenarios.
Can I perform the update in only one orientation?
No, the software update must be completed in both landscape and portrait orientations to ensure the device operates correctly in all scenarios.
What happens if I only update in one mode?
If you only update in one mode, the device may not function optimally in the other orientation. Both updates are necessary for complete compatibility.
What should I do if the update fails?
If the update fails, a message saying "Update failed" will be displayed. Follow these steps:
Ensure the device is connected to a stable Wi-Fi network.
Retry the update process by navigating to Settings -> Device Configuration -> Software Update.
If the issue persists, restart the device and try the update again.
What does the message "Stored data upload in progress" mean?
This message appears when the device is actively uploading data, preventing the software update from proceeding. You will need to wait until the data upload is finished before attempting the update again. Ensure that the device remains connected to Wi-Fi during this process, and once the upload completes, you can retry the software update.
Will I lose all my stored data in the device?
No, performing a software update will not delete the stored data on the device. However, the software update will not start if there is stored data on the device that has not been uploaded.
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