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Software Update Process for Traceable® 7600 Smart Wi-Fi Data Logger from Web Application.

Feature Overview

The Traceable® 7600 Smart Wi-Fi Data Logger allows users to perform software updates through its web application interface. This ensures the device stays up-to-date with the latest firmware. It must be completed for both landscape and portrait modes for full compatibility.

Important Note: During the software update process, the device will not log any data or report any alerts, such as if the door is open or the temperature is out of range. This process takes approximately 1 hour. TraceableLIVE cloud  will generate the connectivity lost alert while the software upgrade is in progress. Physical Device should be on the home screen.

Step-by-step instructions for updating Device Firmware.

Step 1 : Check for Available Updates

• Open the web application and log in to your account.

• When a firmware update is available, a cloud update icon will appear on the device card.

  

  
  

• Hover your cursor over the cloud update icon to view the update message.

  

• Click on the cloud update icon to initiate the process.

Step 2 : Initiate the Firmware Update in Landscape Mode

• Click the Update Firmware button to begin the process.

  

  
  

• Ensure the device is in landscape mode. A confirmation message will appear asking if the device is in landscape mode. Click "Yes, it's in Landscape Mode" if the device is in landscape orientation.

  

  
  

• On Click "Yes, it's in Landscape Mode," firmware upgrade will be initiated on the device.

  

Step 3 : Monitor the Update

• The firmware update process will begin. The system will display the progress of the update.

  

Step 4 : Completing the Update in Landscape Mode

• Once the update is complete in landscape mode, a message saying: “Update completed” will be displayed on the device.

  

• Tap on Close to restart the device.

• Make sure that the device is connected to Wi-Fi & Power after restart.

• Wait for a success message on the web.

  

  
  

Step 5 : Changing the device orientation to Portrait Mode

• Change the device orientation to portrait mode from the device (Settings > Preference > Device Setup).

• Make sure that the device is connected to Wi-Fi & Power after restart.

Step 6 : Syncing the current device orientation to Cloud (This step is mandatory).

• Once the device is connected to Wi-Fi, Click on Sync option under the Device Sync section.

  

Step 7 : Check the update status

• Hover your cursor over the cloud update icon to view the update message.

  

• Click on the cloud update icon to initiate the process in portrait mode.

  
  

Step 8 : Initiate the Firmware Update in Portrait Mode

• Click the Update Firmware button to begin the process.

  

  
  

• Ensure the device is in portrait mode. A confirmation message will appear asking if the device is in landscape mode. Click "Yes, it's in Portrait Mode" if the device is in portrait orientation.

  

  
  

  
  

• On Click "Yes, it's in Portrait Mode," firmware upgrade will be initiated on the device.

  

Step 9 : Monitor the Update

• The firmware update process will begin. The system will display the progress of the update.

  

  
  

Step 10 : Completing the Update in Portrait Mode

• Once the update is complete in portrait mode, a message saying: “Update completed” will be displayed on the device.

• Tap on Close to restart the device.

• Make sure that the device is connected to Wi-Fi & Power after restart.

• Wait for a success message on the web.

  

Step-by-step instructions for updating Device Firmware from Device Sync

Step 1 : Accessing Software Update from the Web Application in Landscape Mode

• Open the web application and log in to your account.

• Select the Traceable® 7600 Smart Wi-Fi Data Logger.

  

• Navigate to the Settings tab (as shown in the image)

  

• Under the Device Sync section, locate and select the Firmware Update button (highlighted in red in the image).

  

• Ensure your device is in landscape mode and connected to Wi-Fi before proceeding.
  

Step 2 : Checking for Updates in Landscape Mode

• If the software is already up to date, a message saying: “Device software is up to date, no update required,” will appear on the device.

  

Step 3 : Performing the Update in Landscape Mode

• If an update is available, proceed with the update while the device is in landscape mode.

• Upon selecting the Firmware Update button, the device will automatically begin the software update process.

  

Step 4 : Completing the Update in Landscape Mode

• Once the update is complete in landscape mode, a message saying: “Update completed” will be displayed on the device.

  

• Select Close to prompt the device to restart.

• After the device restarts, change the orientation to "Portrait" to proceed with the next phase of the update.

Step 5 : Accessing Software Update in Portrait Mode

• After completing the update in landscape mode, change the device orientation to portrait mode from the device (Settings > Preference > Device Setup).

• Repeat the same process: Navigate to Settings in the web application and select Firmware Update.

Step 6 : Checking for Updates in Portrait Mode

• If the software is up to date for portrait mode, a message saying: “Device software is up to date, no update required,” will appear on the device.

  

Step 3 : Performing the Update in Portrait Mode

• If an update is available, proceed with the update while the device is in portrait mode.

• Upon selecting the Firmware Update button, the device will automatically begin the software update process.

  

Step 4 : Completing the Update in Portrait Mode

• Once the update is complete in Portrait mode, a message saying: “Update completed” will be displayed on the device.

• Select Close to prompt the device to restart.